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2026년 7월 18일 작성자

📋 Product Registration and Extended Warranty Guide

Register your product to enjoy an additional 3 months of extended warranty and priority technical support

🔍 Why Register Your Product?

After purchasing a Tugou Technology product, we strongly recommend that you register immediately. After registration, you will receive:

📅
Extended Warranty +3 Months

The warranty period is automatically extended by 3 months after registration

🔧
Priority Technical Support

Registered users have access to a dedicated technical support channel

📄
Product Documentation Download

Get product manuals, datasheets, and other materials

📌 Step 1: Find the Serial Number

Each Tugou Technology device has a serial number label on the bottom or back:

  • Dry Ice Machine / Ice Cup Machine: The serial number is located on the bottom of the device, in the format 0126XXXXXXXX
  • Accessories: The serial number is on the product packaging label

🌐 Step 2: Visit the Support Center

Open your browser and go to the following address:

 Go to Product Support Center → 

Or click "Product Support" from the top navigation menu of the website.

🔎 Step 3: Check Warranty Status

Enter the serial number in the search box on the Support Center page and click Search:

[Enter Serial Number 01XXXXXXXXXX]
🔍 Search

The search results will show:

  • Product Model and Name
  • 当前保修状态（在保 / 过保 / 未销售）
  • Warranty Start and End Dates

📝 Step 4: Register the Product

If the product is not yet registered, a "Register Now" button will appear below the search results:

✅ Register Now — Get 3 Extra Months

Click this button to start registration

After clicking, a registration form will pop up. Fill in:

  • Name — Your full name
  • Email Address — Used to receive verification email
  • Phone Number — So we can provide technical support

📧 Step 5: Email Verification

After submitting the registration information, the system will send a verification email to your email address:

📬 Example Verification Email

Sender:cs@toogel.cn

Subject:Please verify your email to activate the extended warranty service

Dear customer, thank you for registering for a Tugo Technology product!

Please click the link below to verify your email and activate an additional 3-month extended warranty service:

🔗 Activate Extended Warranty Service

⚠ This link is valid for 7 days. Please verify it in time.

Click the link in the email to complete verification and activate the extended warranty service.

✅ Step 6: Verification Successful

After clicking the verification link, the page will display:

❓ Frequently Asked Questions

Please check your spam folder. If you still haven't received it, return to the support center to re-query the serial number and click the "Resend Verification Email" link.

Re-enter the serial number in the support center to query, and the warranty status will display the new expiration date. If the extended warranty is activated successfully, the status will show "Extended".

If you need to modify registration information, please contact customer service:cs@toogel.cn, providing the serial number and relevant change information.

Products that are out of warranty can be registered normally, but they cannot enjoy extended warranty benefits. After registration, you can still access product documentation downloads and priority technical support services.

Start Registration Now

It only takes 2 minutes to complete registration and enjoy the extended warranty service

 🚀 Go to Support Center 

If you have any questions, please contact cs@toogel.cn

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